Frequently Asked Questions

Got questions? We've got answers.

Whether you're moving across the street or to a nearby city, Fast Pomona Movers is here to make the process smooth and simple. Here are answers to the most common questions we receive.

General Moving Questions

What areas do you serve?

We proudly serve Pomona, Diamond Bar, Walnut Islands, La Verne, Claremont, Montclair, and nearby communities.

Are you licensed and insured?

Yes! Fast Pomona Movers is fully licensed and insured to ensure your property is protected during every step of the move.

Do you handle both residential and commercial moves?

Absolutely. We move homes, apartments, condos, offices, retail spaces, and more.

Can I change my moving date after booking?

Yes, we allow flexible rescheduling with advance notice based on availability.

How long does a typical move take?

It depends on your home size and distance, but we work quickly while prioritizing safety.

Do I need to be present on moving day?

Ideally yes, or someone you authorize should be present to guide and confirm details.

Pricing, Quotes & Payment

Do you offer free estimates?

Yes! You can request a free quote by phone, email, or our website form.

Are there any hidden fees?

Never. All pricing is transparent and confirmed before your move.

What forms of payment do you accept?

We accept cash, credit/debit cards, Zelle, and business checks.

How is the final cost of the move calculated?

Based on time, labor, distance, and any additional services like packing or stairs.

Is there a deposit required to book?

For most moves, yes — a small deposit secures your date.

What if the move takes less time than estimated?

You only pay for the actual time used — no overcharging.

Packing & Supplies

Do you offer packing services?

Yes, full and partial packing services are available based on your needs.

Can I buy packing materials from you?

Yes, we supply boxes, tape, shrink wrap, wardrobe boxes, and more.

Should I empty drawers before moving furniture?

Yes, we recommend removing all items for safety during lifting and transport.

Do you disassemble and reassemble furniture?

Absolutely. Beds, tables, desks — we’ll take them apart and put them back together.

What items should I pack separately?

Keep valuables, medications, documents, and personal electronics with you.

Do you label boxes if you pack them?

Yes, we clearly label everything to ensure easy unpacking at your new home.

Safety & Protection

Are you licensed and insured?

Yes, Fast Pomona Movers is fully licensed and insured for your peace of mind.

What if something gets damaged during the move?

We handle claims promptly and fairly. Our movers are trained to prevent damage in the first place.

Do you use protective materials?

Yes, we use moving blankets, straps, dollies, and shrink wrap for maximum safety.

Can you move fragile items like glass tables or artwork?

Yes, with extra care and protective wrapping.

Do you protect floors and doorways?

Yes, we take extra precautions in both your old and new location.

Are your movers background-checked?

Yes, all our staff are vetted and trained professionals.